At Unique Studio Ross, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your information in compliance with U.S. laws.
We collect the following types of information when you use our website:
We use your personal information to:
We do not sell or rent your personal information to third parties. However, we may share your data with:
We implement appropriate security measures to protect your personal information against unauthorized access or disclosure. However, no method of transmission over the internet is 100% secure.
You may request access, correction, or deletion of your personal data at any time by contacting us.
We offer standard and expedited shipping options. Shipping costs are calculated based on the delivery address and the selected shipping method.
Orders are processed within 2-3 business days. Delivery times vary based on your location and the chosen shipping method:
Currently, we only ship within the United States. We do not offer international shipping.
Once your order has shipped, you will receive a confirmation email with a tracking number to monitor your delivery status.
We want you to be satisfied with your purchase. If you are not happy with your item, you may return it within 30 days of receipt for a full refund or exchange, provided it is in its original condition. To initiate a return, please contact us at [insert email] to receive a return authorization.
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be processed, and a credit will automatically be applied to your original method of payment within 5-7 business days.
For hygiene reasons, certain items such as skincare products, opened beauty items, and personalized products cannot be returned.
Shipping costs for returned items are the responsibility of the customer unless the item was damaged or incorrect. We recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee receipt of your returned item.
We accept the following payment methods:
All payments are processed through secure payment gateways that comply with industry standards to ensure your payment information is protected. We do not store your payment details.
All purchases are subject to applicable state sales tax based on your delivery address.
In case of payment disputes, please contact our customer service team at [insert email] within 30 days of your purchase. We will work to resolve the issue promptly.
